Privacy & Security

3Okay Privacy Policy — Our Commitment to Protecting Your Data

3 Okay We place the highest importance on the privacy of your personal information. This page provides a full overview of how we collect, use, and protect your data.

Last Updated: January 2026
Language: Bengali
SSL Secured
Applicable in Bangladesh

Introduction

When you 3 Okaywebsite or app, we collect certain information about you. This data helps us deliver the best possible service and continue improving the platform.

In this privacy policy, we clearly set out what data we collect, why we collect it, where it is stored, and who it is shared with. We want you to use the platform with complete peace of mind — 3 Okay Use.

If you have any questions after reading this policy, please contact our customer support team. We are always happy to help.

Summary: 3 Okay never sells your data. Protecting your privacy is our highest priority.

Encrypted Protection
All your data is secured with 256-bit SSL encryption. No third party can access your information.
No Data Sales
We never sell or rent your personal information to any third party for advertising purposes.
Your Control
You can request to view, correct, or delete your information at any time.
Secure Servers
Our servers adhere to the highest security protocols and undergo regular security audits.
Instant Alerts
Instant alerts are sent via SMS and email whenever any unusual activity is detected on your account.
Limited Access
Only authorized personnel can access your data on a strictly need-to-know basis, with full activity logs maintained.
1

What Information We Collect

3 Okay Collects certain information necessary to operate the platform. This data falls into three categories:

a) Registration & Identity Information:

  • Full name and date of birth
  • Mobile number & email address
  • National ID or passport number (for verification purposes)
  • Current address

b) Financial Information:

  • Mobile Pay or Nagad number
  • Transaction history & amounts
  • Deposit & withdrawal records

c) Technical Information:

  • IP address & device type
  • Browser and operating system information
  • Activity logs on the platform
  • Gaming history and session duration
2

Why and How Your Information Is Used

3 Okay Collected data is used solely for the following purposes:

Purpose Data Used Purpose
Account Management Name, mobile number, email Required
Identity Verification (KYC) NID/Passport, date of birth Required
Payment Processing Mobile banking details Required
Fraud Prevention IP, device, and transaction logs Required
Promotional Offers Gaming history, preferences Optional
Customer Service Improvement Session logs, feedback Optional

We never share your data with third parties for advertising purposes. If you do not wish to receive promotional communications, you can turn them off in your account settings.

3

Where and how long data is stored

3 OkayAll data stored on -'s servers is kept in encrypted form. We retain information only for as long as necessary.

  • Active Account Data: Retained for as long as your account remains active.
  • Closed Account Data: Due to legal obligations, data may be retained for up to 5 years after account closure.
  • Transaction records: Retained for up to 7 years in accordance with financial regulatory requirements.
  • Cookies information: Session cookies are cleared when you close your browser; persistent cookies last for a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized.

4

Who We Share Your Information With

3 Okay Never sells your information. However, data may be shared in the following limited circumstances:

  • Payment Partners: Only the information needed to process transactions is shared with Mobile Pay and Nagad.
  • Legal Authorities: Information may be disclosed in response to a court order or a request from a regulatory authority.
  • Fraud Prevention Services: Limited technical data may be shared to operate our anti-fraud systems.
  • Business Transfer: In the event of a company merger or acquisition, members will be notified in advance.

Even in the above cases, we share only the minimum information necessary.

Important: We never sell or share your information with advertisers, marketing companies, or any other third party.

5

Cookies Policy

Cookies are small text files stored in your browser. 3 Okay Uses the following types of cookies:

  • Essential Cookies: To maintain your login session and ensure security. Disabling these will prevent the site from functioning properly.
  • Functional cookies: To remember your preferences such as language and theme. These are optional.
  • Analytics Cookies: To analyze user behavior for platform improvement. Fully anonymized data.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit the functionality of the platform.

6

Security Measures

3 Okay Uses industry-leading technology to keep your data safe:

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Two-factor authentication (2FA): OTP verification for an added layer of account security.
  • Firewall Protection: Robust firewall systems to block unauthorized access.
  • Regular Audits: Regular system testing by independent third-party security experts.
  • Data Backup: Regular backups of critical data are stored securely offsite.
  • Access Control: Staff are granted access only to the data necessary for their specific role.

In the event of a security breach, affected members will be notified within 72 hours.

Your Data Rights

3 OkayAs a - member, you have several rights over your own data. We respect these rights and are committed to helping you exercise them.

Right to Access Information You can request to see what information we hold about you at any time. We will respond within 30 days.
Right to Rectification You can request corrections to any inaccurate or outdated information. Some details can be updated directly from your Account Settings.
Right to Erasure When closing your account, you may request that your data be deleted. However, certain information may need to be retained due to legal obligations.
Right to Restrict Processing You can request that your data no longer be used for specific purposes, particularly marketing and analytics.
Right to Data Portability You may request your data in a structured format. We will provide it within 30 days.
Right to Object You may object to certain types of data processing. We will take your objection into consideration and cease the processing if there is no legitimate reason to continue.
7

Child Protection Policy

3 Okay Strictly for individuals aged 18 and above. We do not knowingly collect data from any minors.

  • Age verification is mandatory at the time of registration.
  • If it is found that a minor has created an account, that account and all associated data will be deleted immediately.
  • If parents or guardians believe their child has registered on our platform, please contact our customer support team right away.
8

Privacy Policy Updates

3 Okay This Privacy Policy may be updated as needed. Before any significant changes, we will:

  • Send a notification to your registered email address.
  • SMS alerts will be sent to your mobile.
  • A pop-up notification will be displayed upon logging into the platform.

The "Last Updated" date at the top of this page is always kept current. Continued use of the platform after any policy changes takes effect will be considered your acceptance of the updated policy.

Learn More About 3 Okay's Privacy Policy

Many people wonder just how safe their data is on an online gaming platform. 3 OkayAt -, we are fully prepared to answer this question, and our Privacy Policy is simply the detailed version of that answer.

Awareness around personal data protection on online platforms is growing rapidly in Bangladesh. People now want to know where their name, mobile number, and National ID details are going — who can see them and how they're being used. 3 Okay We welcome this awareness and believe in sharing all information with complete transparency.

The most important thing about our Privacy Policy is simple: we do not sell your data. This isn't just a talking point — our business model is built so there is no reason or incentive to ever sell member data. Our revenue comes from gaming services, not from trading your personal information.

On the technical security front as well 3 Okay There are no compromises. Our servers are hosted in internationally certified data centers with 24/7 security monitoring. SSL encryption means that anything you type on our website — passwords, payment details — is encoded instantly, with no possibility of interception.

Many users ask why National ID information is required. The reason is entirely legal — under anti-money laundering laws, financial platforms are required to verify member identities. It's actually for your protection, to prevent anyone from opening a fraudulent account in your name.

When it comes to payment information, we only retain what is necessary to complete a transaction. Your Mobile Pay or Nagad PIN is never stored with us — it is processed directly through the payment gateway.

It is our responsibility to ensure you have control over your own data. You can find out what information we hold about you at any time, request corrections if anything is inaccurate, and if you decide to leave the platform, you have the right to ask us to delete your data.

In closing, our privacy policy is not a legal trap. It is an agreement between us and you — a transparent account of how we handle your data.3 OkayYou can trust - with confidence. Your privacy is a responsibility we take seriously.

Frequently Asked Questions

No, never. 3 Okay does not sell your personal data to any third party. Our revenue comes from gaming services, not data sales. This is a core principle of our privacy policy.

KYC (Know Your Customer) verification is a legal requirement. It helps prevent money laundering and fraud while keeping your account secure. Your NID details are stored in encrypted form and are never shared with any third party.

Due to legal obligations, certain data may be retained for up to 5 to 7 years after account closure. All other data is securely deleted. You may submit a formal request to have your data erased.

Not at all. Your mobile banking PIN or password never reaches our servers. Payments are processed through a completely separate, secure gateway — we only receive confirmation of whether a transaction was successful.

Yes, you can opt out of promotional emails and SMS at any time through the notification options in your Account Settings. However, important account security messages cannot be disabled, as they exist to keep you safe.

For any privacy-related complaints or questions, please reach out to our customer support team. Emails are responded to within 24 hours, and live chat support is available instantly. Serious complaints receive a detailed response within 72 hours.

Start gaming in a safe environment!

Your data is fully protected at 3 Okay. Register today and enjoy a secure gaming experience with a welcome bonus and free lottery tickets.

SSL Secured
Mobile Pay & Nagad Support
Your Data Is Never Sold
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